Warnings of ‘devastation’ if government fails to tackle rogue housing providers

Tens of thousands of vulnerable people face “devastation” if the government fails to clamp down on rogue supported housing providers, ministers have been warned.

Ministers have been urged to take “decisive” action to prevent “eye-watering” amounts of public money from continuing to be paid to unscrupulous housing providers following an investigation by The Independent and openDemocracy.

Our probe revealed that more than £132m has been handed out in housing benefit to rogue providers for “exempt accommodation”, which is supposed to offer housing to vulnerable people such as women who have fled domestic abuse, homeless people and care leavers.

Under regulations, providers of exempt accommodation must be not-for-profit entities such as housing associations or registered charities providing “care, support or supervision”.

The investigation found bosses of some of these non-profit organizations have themselves been cashing in through a loophole – with large payments being made to private firms linked to their own directors or founders.

In March, housing minister Eddie Hughes set out plans to introduce minimum standards of support to be provided to residents, as well as changes to housing benefit regulations to “seek to define care, support and supervision”.

He said the package of measures included giving local authorities in England new powers to “better manage their local supported housing market and ensure that rogue landlords cannot exploit the system to the detriment of vulnerable residents and at the expense of taxpayers”. However, he said that “any measures requiring legislation” will be introduced “when parliamentary time allows”.

Matt Downie, chief executive at housing charity Crisis, warned that “acting slowly, or not acting at all” would mean the “devastation in human terms of tens of thousands of people living in squalor, intimidated by their landlords and their support workers, unable to move on with their lives [and] having their lives ruined”.

“We hear all the time about anti-social behaviour, the constant calling of the police and ambulances… neighbors desperately worried about women being abused in these places, organized crime being rife,” he added.

“The scale of this issue demands a joined up and urgent response both in terms of legislation and funding from government that recognizes that there is a scale of human misery and damage done by neighbors and, frankly, neighborhoods to deal with it, that nobody can cope with at the moment. It needs decisive and generous action.”

He also called for the Regulator for Social Housing to be given “clear and powerful levers” to make sure exempt accommodation was open to inspection and tenants were registered.

The number of households in exempt accommodation in Britain rose from 95,149 in May 2016 to 156,868 as of May 2021, according to figures uncovered by Crisis.

Labor MP Clive Betts warned that the taxpayer was being ‘ripped off’ by ‘unscrupulous’ people


Clive Betts, Labor MP and chair of the Leveling Up, Housing and Communities Committee, which is conducting an inquiry into exempt accommodation and is due to publish a report this year, called on ministers to “urgently” address the issue or see more vulnerable people put “at risk” and the taxpayer continue to be “ripped off”.

“It’s clearly a system that’s failing and it needs to change. The amounts of money going to these, shall we say, questionable providers of accommodation are eye-watering,” he said in light of the findings in The Independent and openDemocracy’s investigation.

“The taxpayer is being ripped off by unscrupulous people, and the system is allowing them to do this. The risk if they don’t act is this so-called system carries on, with people getting awful accommodation, often vulnerable people being put at risk, and public money being wasted.”

More than £132m in housing benefit has been paid to providers for exempt accommodation that have been subject to judgments or notices from the Regulator of Social Housing (RSH) since 2018, the investigation revealed.

The figures, obtained under the Freedom of Information Act, cover 95 of more than 300 English local authorities, meaning the true figure is likely to be far higher.

A government spokesperson said: “It is appalling that rogue landlords are exploiting the supported housing system to profit from housing vulnerable people who need help to live independently.

“That’s why we recently announced our intention to bring forward new laws as soon as possible to crack down on rogue landlords, protect vulnerable residents and give councils stronger powers to intervene.”


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George Holan

George Holan is chief editor at Plainsmen Post and has articles published in many notable publications in the last decade.

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