A diner who visited the Fox Inn in Lower Chaddesley, Worcestershire, left an anonymous one-star review, calling it the worst carvery he had ever visited
A pub landlord hit back at a reviewer with a clever response after the punter claimed their restaurant was the “worst carvery ever”.
A diner who visited the Fox Inn in Lower Chaddesley, Worcestershire, left an anonymous one-star review, calling it the worst carvery he had ever visited – with the beef being “tough and very fatty”.
The diner’s review of the pub, which, with a four-star rating on Tripadvisor is one of the most highly rated restaurants in the town, prompted the owner of The Fox Inn to respond and call the review “suspicious”.
The mean-spirited reviewer went as far to say he “would not have given it [the meal] to my dog” – and that he would not be returning, Birmingham Live reports.
Their review was titled “Warning!!! The worst carvery I have ever had!!!”
It said: “This was possibly the worst carvery I have ever had. The beef was inedible it was tough and very fatty I ended up not eating it.
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“I am surprised the man had the front to serve it to me I would not of given it to my dog! So I ended up having a lovely meal of cold vegetables and under cooked roast potatoes.
“You get what you pay for I guess. I shall not be returning.”
But Ben Giles, the owner of The Fox Inn, responded to the review saying he was “glad” the diner wouldn’t be coming back.
Mr Giles’ response said: “Thank you for taking your time to dream and write this delightful review up, I’m so glad you won’t be coming back, that’s probably the most viable comment you have made. Our beef is certified Aberdeen Angus from Millers of Speyside so what you’re saying is a bulls**t.
“We do around 1,800 meals a week and all our regular honest customers love it. My only thought is that this review seems a bit (warning!!!!) suspicious but to give you the benefit of the doubt I wish you all the best in your future dining experiences.”
The Fox Inn regularly receives rave reviews on Tripadvisor from customers. Including one diner who visited in January saying it was “fantastic every time”.
They said: “I have eaten here many times with friends, family and as a couple and have always had fantastic service and food. Lots of choice.
“Always clean and attentive staff.”
Another added: “The pub was clean and welcoming. Staff were well presented and friendly, as well as very helpful.
“Food was outstanding, the best carvery I have ever visited. Will be returning.”
While Isabelle said after her visit in February: “Amazing staff, amazing food and amazing value for money. Couldn’t recommend more can’t wait to come back!!!
“By far the best pub we have been to in the Kidderminster area.”