Heartbroken mother Vicky Mclean, from West Lothian, has been struck after the paint on her daughter’s headstone faded, leaving it looking like a ‘haunted castle’.
Image: Daily Log)
A devastated mother says her daughter’s princess tombstone was left looking like a ‘haunted castle’ due to a painting mistake.
Vicky Mclean, 37, from West Lothian, was horrified when the paint on her daughter’s bright pink headstone dramatically faded, leaving her looking like a ‘haunted castle’.
Kiarah Karen McCauley was tragically born in sleep at 37 weeks in December 2019.
Vicky said she was surprised when she learned her baby’s heart had stopped beating, having been told she was perfectly healthy in a scan the day before, the Daily Record reports.
She said a reason was never given as to why Kiarah was stillborn, and her death certificate shows it as unexplained.
Vicky says she has been waiting over a year for the now opaque gray stone in her little girl’s final resting place to be replaced by the Headstone Center in Alva, which first installed it in November 2020.
Bingo worker Vicky said: “It’s been going on for months. At first they agreed to change it and got back to me, but then they seemed to start ignoring my messages.”
“Having to chase them down to fix it for so long has been exhausting and, to be honest, it’s starting to get me down.
“I just want my daughter’s resting place to be finished and beautiful, the way she deserves it.”
Vicky said the paint issue isn’t the only problem with her daughter’s headstone.
She explained, “First it was supposed to be replaced because they had made a spelling mistake. They spelled babysister instead of baby sister.”
“I told them about the mistake the first day it was installed. While I was waiting for it to be fixed, the color started to run.
“It went from looking like a beautiful princess castle to a haunted castle.
“I actually hate going to his grave now because I don’t like to see what he’s left with.”
Vicky paid around £700 to the Headstone Center when she first ordered it and was due to pay the remaining balance of £700 on completion.
However, they have since told him that they will replace it free of charge due to the bugs.
Andy Butterworth, Owner of Headstone Centre, Alva, said: “We have made thoughtful changes to the replacement headstone three times at the request of the client.
“It is now ready and waiting to be installed, however we have been waiting for a response from Ms. McLean before moving forward as we didn’t want to proceed until we knew she was 100% satisfied with it.
“We also replaced the stone with a larger one, at no additional charge, because Mrs. Mclean was unhappy with the size of the one she had originally chosen.
“As far as the paint issue is concerned, I have no idea how or why this happened, however we have used a different paint this time to ensure it doesn’t work again.
“As a family business, we strive to create the perfect headstone for our customers’ loved ones, but on this occasion, each change involved remaking the entire stone, which takes weeks to complete.
“This was quite difficult after she told us that she had no intention of paying the remaining balance of the foundation stone.”