Man wakes up from night out with £104 Uber bill for an 11 mile and half hour trip


Sam George, 21, was out with friends on a night out in Manchester City Centre when he ordered the uber to get home in Crumpsall

After a half hour, 11 mile trip, Sam George was hit with a £104 bill to wake up to
After a half hour, 11 mile trip, Sam George was hit with a £104 bill to wake up to

A man woke up shocked and confused after a night out with friends after he was slapped with a £104 Uber bill for an 11 mile trip.

Sam George, 21, was out with friends on a night out in Manchester City Centre when he ordered the uber to get home.

The trip, which included two drop offs to his home in Crumpsall, took less than half an hour and totalled 11.95 miles, Manchester Evening News reports.

Sam said it would usually cost him “around £25” but his final bill ended up more than four times that, at £104.66.

The recent graduate had been partying at the Factory on December 27.

The route for Sam’s trip across Manchester
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Image:

manchestereveningnews)

Shortly after 3:30am he and two friends called the Uber but Sam said he has no recollection of how much he was quoted for the trip but insists he would “never “ have accepted a journey home that expensive.

Before using Uber they had tried calling various taxi companies but told none were available.

Sam complained to Uber, but the company defended the charge.

Sam said: “I woke up and looked at my emails and just couldn’t believe it. I was just in shock.

“It just did not seem right. How could a journey that took less than half an hour cost more than £100?

“I had been out to Factory and grouped together with two friends because we thought it would be cheaper even with just two drop offs.

“We normally use Uber and it is never that much – but this just puts you off wanting to go out.

“I contacted Uber but they told me there was not a problem with the fare. I suspected it may have been the drop offs but they were only a short distance extra.”

The £104 bill for a half hour Uber trip
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manchestereveningnews)

The final fare was more expensive than return flights from Manchester to Dublin, Madrid, Rome and Berline for this coming weekend.

Sam said people living in north Manchester have few alternatives to get home in the early hours of the morning.

He added: “The hilarious thing was, the price of the taxi cost more than the entire night out.

“It really isn’t that far so nobody would ever think they would be charged this much just to get home.

“It puts you off going out, but also leaves you with few alternatives because there are no night buses or trams to where I live in north Manchester.

Uber defended the charge and Sam had no recollection of what he was quoted
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Getty Images)

“I knew I had been drinking but I still had sense and if it had quoted me that much I never would have accepted the fare. I just can’t believe this has happened just two days after Christmas.”

But Uber has hit back saying that all fares are calculated and customers are provided with a fee before riding.

On that particular evening, the fare was accepted with a surcharge and additional drop offs were added, meaning the fare was recalculated.

An Uber spokesperson said: “The Uber app uses dynamic pricing to make sure that people can get a car when they need it.

“When a large number of people in a specific area are booking a trip at the same time and there aren’t enough available cars, fares automatically rise to encourage more drivers to go to the busy area.

“Users will always see a fare estimate in advance so they have the choice to book a car.”

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www.mirror.co.uk

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George Holan

George Holan is chief editor at Plainsmen Post and has articles published in many notable publications in the last decade.

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