Examiners ‘Too Picky’ Accused of Refusing Multiple Tests Over Minor Cleanliness Issues
Driving examiners have been accused of unfairly failing students for “dirty” cars after a candidate was denied a test due to pencil eraser shavings on the car floor.
The 17-year-old from St Michael’s in Lancashire was told by her examiner that they would not be tested because the car did not meet Covid-safe cleanliness standards. However, the student’s parent said the complaint was about a small amount of pencil eraser shavings under the seat.
Paul Turner, the father of the affected student, told our sister newspaper, the Lancashire Evening Post, that his daughter’s instructor had tried to appeal the decision but was rebuffed, leaving his daughter distraught.
He said: “It was the instructor’s car and it was spotless apart from a few small pieces of rubber from when the instructor had erased something from his diary.
“The filings weren’t on the seat or anywhere the examiner sat. It wasn’t like there were empty potato chip packets and cans everywhere, it’s ridiculous.”
“They spent about 10 minutes trying to discuss it and figure it out, but got nowhere.”
After the examiner refused to get into the car, the instructor asked for a second opinion, which was denied, then the manager was contacted to no avail.
After Mr. Turner reported his daughter’s experience, several other drivers also came forward claiming that examiners at the same center had suspended them for similar reasons.
One student said he had been denied a test due to “a small piece of gravel” in the footwell, while another said the examiner had refused to get into the car due to a small amount of hair on the floor. in the back of the car.
A Preston driving instructor told the LEP: “A lot of driving instructors I talk to have problems in Blackpool, it happens all the time.
“Failing someone for this is absolutely insane and those responsible must be held accountable.
“At Preston, you can question the examiners’ decisions and they’ll explain it to you, but at Blackpool they take it very personally.”
The DVSA declined to comment on the initial case involving Turner’s daughter or say whether examiners at the Blackpool testing center were being investigated.
An agency spokesperson said: “DVSA’s priority is to protect our clients and staff and stop the spread of Covid-19.
“Guidance has been issued that cars used in test drives should be cleaned prior to testing to lessen the chance of infection.
“Test drives will not take place if this has not been followed to ensure public safety.”
The latest DVSA guidelines on the condition of the car:
What is the guide?
The DVSA rules on cars used for driving tests state: “Due to COVID-19, you must clean and clean the interior of your car before the test.
- Remove any trash or unnecessary items from the dash, footwells, door pockets, cup holders, and seats.
- wipe and clean car dashboard and controls
- The examiner will do additional cleaning of some surfaces.
“The car you use for your test must have at least one open window on each side for the entire test. Any combination of windows can be opened, for example one from the front and one from the back. Please wear appropriate clothing for the weather.”