‘I wanted fake eyelashes but got my eyelids stuck together with nail glue’


Alisha Ellerington, 19, booked treatments with Coco Couture Hair Extensions and Beauty in Hull and ended up paying nearly £50 for what she claims was botched work, or work which wasn’t done at all

Alisha Ellerington's eyelashes which she claims were
Alisha Ellerington’s eyelashes which she claims were “glued on with nail glue”

A woman claims that an embattled beauty company “glued her fake eyelashes on with nail glue”, leaving her eyelids stuck together and her friend having to peel dried adhesive off her lids.

Alisha Ellerington, 19, booked for several treatments with Coco Couture Hair Extensions and Beauty in Hull back in May and ended up paying nearly £50 for what she claims was botched work, or work which wasn’t done at all.

She also alleges she shelled out for a spray tan only to be told the tanning machine wasn’t working – claiming she was never refunded.

Coco Couture declined comment on Tuesday, but denied that nail glue was used for Alisha’s lashes.

It comes as several people have complained about badly-fitted hair extensions which left heads of hair in a ‘mess’, with more than 2,000 people joining a Facebook group to share their experiences.

Coco Couture declined comment on Tuesday, but denied that nail glue was used for Alisha’s lashes
(

Image:

Alisha Ellerington)

One woman, a nurse and breast cancer survivor who lost her locks to chemotherapy, paid £300 for extensions which were so badly done, she is now facing having to shell out more cash to have it entirely re-done.

Coco Couture meanwhile said the nurse was supposed to return for the top part of her hair to be done, but never did.

Speaking to Hull Live, Alisha said she paid for a trim, tan and lashes fitted, as well as £25 for her eyebrows to be waxed and tinted, as well as laminated – a treatment which straightens and flattens the brows.

But she said her brows were left looking no different after the therapist applied the cream and plastic wrap.

“She told me she couldn’t give me a tan because the tanning machine was broken, even though I’d paid,” said Alisha.

“I never got my money back.

“She went to do my lashes. She actually stuck crystal lashes on which isn’t what I asked for – when I asked why she said it would be cheaper. She used nail glue and I couldn’t open one of my eyes – it was stuck shut.”

Alisha said she paid for a trim, tan and lashes fitted, as well as £25 for her eyebrows to be waxed and tinted, as well as laminated
(

Image:

Alisha Ellerington)

Alisha claims the therapist had to yank her lids open which left her eyes sore for the rest of the day, and later had to ask her friend to remove bits of dried glue left around her eyes.

“When I complained to her she blocked me on Facebook,” she said.

A report made to Action Fraud over Coco Couture’s practice is currently being assessed by the City of London Police’s National Fraud Intelligence Bureau.

The business’ page on review site Yell meanwhile claims it has since closed down, while its Facebook page appears to have disappeared.

A spokeswoman for Action Fraud confirmed it received a report on December 21, but couldn’t provide further comment due to it being an active investigation.

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George Holan

George Holan is chief editor at Plainsmen Post and has articles published in many notable publications in the last decade.

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