Fed up airport passenger takes over tannoy and starts Sweet Caroline sing-a-long


An airport passenger fed up with the lengthy wait for his baggage decided to cheer up himself and others with an impromptu Sweet Caroline sing-a-long over the tannoy.

Several other bored customers, who faced a two-hour delay at Manchester Airport for their bags, soon joined in with Neil Diamond hit as it played over the speakers, a witness said.

Anees Iqbal recorded a video of the scene in the baggage area of ​​terminal three on Sunday afternoon, Manchester Evening News reports.

It also shows several people sitting on baggage carousels as they waited for their suitcases.

Mr Iqbal said some passengers had to wait for two-and-half hours for their belongings to be unloaded for the plane at the ‘absolutely manic’ airport.

And with no staff around to inquire with, Mr Iqbal, 34, said one passenger resorted to plugging his phone into the Tannoy in a bid to get their attention.

He said: “Everybody was that bored they were all singing along – it was the only thing to laugh about.

“I don’t know how many areas it was connected to – if it was playing in the whole airport or just the baggage area – but the alarming thing was nobody came over and told him to stop. He played the whole song.

Passengers were also filmed sitting on the airport's carousels as they waited for their luggage.
Passengers were also filmed sitting on the airport’s carousels as they waited for their luggage.

“We had no issues getting through passport control, but as soon as we got into the baggage reclaim area it was absolutely manic. There were flights from Alicante and Bordeaux where people told me they’d been waiting two-and-half hours for their bags.

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“There were no security, no staff anywhere to ask. There was no-one on the airline desks and everybody was ringing the phone numbers but they just kept ringing out. I know the airport is struggling at the minute, but it was just chaos .”

A Manchester Airport spokesperson said: “We are sorry to hear that some passengers faced extended waits in baggage reclaim over the weekend.

“After a very damaging two years, our whole operation is facing resourcing challenges at present, including many of the third parties operating on our site, such as baggage handling agents.

“We and our partners, including airlines and baggage handling agents, are actively recruiting for hundreds of roles and in the meantime we will continue to work together to ensure processes are running as efficiently as they can, and to mitigate staffing challenges as far as possible .”

The airport has been dogged by staff shortages and long queues at security since coronavirus restrictions were eased.

At the moment, passengers are still asked to arrive three hours before their flight and are reminded to get to grips with security rules around hand luggage to speed up the process.

On Friday Virgin Atlantic also issued an apology after passengers at Manchester Airport faced a ‘nightmare’ two hour wait to collect their luggage.

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George Holan

George Holan is chief editor at Plainsmen Post and has articles published in many notable publications in the last decade.

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