Compensation is being paid to tens of thousands of Northern Powergrid customers who were left without power when severe ‘once in a generation’ winds swept across the country last November during Storm Arwen
Image: Gareth Hughes/Twitter)
A UK energy supplier has apologized to 74 of their customers after they were accidentally issued Storm Arwen compensation checks of more than £2.3trillion.
Compensation is being paid to tens of thousands of Northern Powergrid customers who were left without power when severe “once in a generation” winds swept across the country last November.
Gareth Hughes from Hebden Bridge, West Yorks., shared an image on Twitter of the eye-watering number he received in the post on Saturday.
He wrote: “Thank you for our compensation payment, Northern Powergrid, for the several days we were without power following Storm Arwen.
“Before I bank the check, however, are you 100% certain you can afford this? #trillionpounds.”
The picture shows he had been written a check for £2,324,252,080,110.
The tweet has earned more than 24,000 likes in just three hours, as others joined in to poke fun at the error.
One person Twitter use wrote: “Bank it! Then share it equally between us all.”
Another added: “I think you own Northern Powergrid now.”
A major incident was declared after Storm Arwen left thousands without power for days while the 98mph icy blast swept through the country.
Gareth Hughes told BBC News: “We were just on our way out when we picked the post up. So I opened it, laughed, showed my wife, she laughed at it as well.”
Reflecting on the amount, Gareth said: “It’s such a big value, to be honest, it’s something that I can’t really even imagine.
“It would be nice to be able to invest in some of my interests. I’m a Featherstone Rovers fan.
“I’m sure they’d appreciate a few pounds towards building the squad to Super League.”
The supplier later confirmed 74 of their customers had been given compensation checks with an incorrect payment amount and thanked those who were “honest” about the error.
They added the customers relate to properties with Halifax and Newcastle postcodes, and reassured them that a correct payment will be on its way soon.
A spokeswoman for Northern Powergrid told The Mirror Online: “As soon as we identified the clerical error, which was caused by the electricity meter reference number being incorrectly quoted as the payment sum, we ensured all 74 customers’ checks were stopped so they could not be cashed.
“We have been investigating how this error happened and carrying out checks of previous payments. All indications are that this was an isolated incident.
“We thank those customers who were honest and contacted us and we have been making contact directly over the weekend with all 74 customers affected to make them aware, apologize for the error and reassure them that a correct payment will be issued to them on Monday. “
George Holan is chief editor at Plainsmen Post and has articles published in many notable publications in the last decade.