Dad Conor Stapleton claims the Riverstation cafe served his 18-month-old toddler one and a half shots of coffee in the frothy milk drink, which he was charged £4 for
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A fuming dad has criticised a cafe after claiming it served his 18-month-old son coffee when he ordered a ‘babycino’.
Dad Conor Stapleton says the tot was served one and a half shots of coffee by mistake, after he ordered a babycino for the 18-month-old.
The treat consists of frothy milk and is sometimes served with chocolate sprinkles on top.
Mr Stapleton told BristolLive that he ordered the drink to take away after visiting café Riverstation on Wednesday, November 24, with some friends.
But he was left reeling after he discovered they had put coffee into the drink by mistake, meaning his son was awake until 11pm that night.
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After leaving the venue, Mr Stapleton claims he discovered fragments of coffee beans in the cup after taking a swig of his son’s drink, which he’d paid £4 for.
“I went back to Riverstation to speak to the barman and I asked if there was coffee in the babycino- to which the guy said ‘Well should there not be?’”, he added.
He added: “I spoke to one of the other managers or supervisors who asked me if I was alright and I told him about the coffee in the babycino. He said that that’s how they do it here.
“The bloke even told me that they’ve made five other ones the same way.
“It got me thinking that if they made five that day, how many more of those have they served before?
“I was even more shocked when he turned around to say to me, “What do you want me to do, top up with more milk?”
Mr Stapleton said he has reported the eatery to the Food Standards Agency.
He said: “My son didn’t even go to bed until 11 pm and my partner and I were exhausted as parents.
“You gave my son one and a half shots of coffee and all I got back was thank you for your constructive feedback, I hope the rest of your visit was fine.”
As a result, Mr Stapleton and his partner no longer use the term ‘babycino’ in a bid to avoid any further blunders.
“A part of me feels I should have tried it as soon as I made the order, but every so often when I’ve ordered a babycino such as Costa or my local deli, they all know what it is anyway,” he added.
“Next time, we’ve just decided if we’re ever going to a café, we will just ask for warm milk instead of a babycino, because it’s making us wary if every place will know what that is now.”
A spokesperson for Riverstation said: “We are taking the matter extremely seriously and have taken action to ensure that all staff fully understand what customers are requesting when they order a babycino.
“The safety and wellbeing of all our guests is our top priority and we have apologised directly to the customer and thanked them for making us aware of the incident.”
George Holan is chief editor at Plainsmen Post and has articles published in many notable publications in the last decade.