Asda employee Ron has been praised for his ‘compassionate’ response after a shopper failed to pay, and has now been nominated for an Asda service superstar award.
A kind-hearted Asda employee has melted hearts online after showing real compassion to a woman who couldn’t afford her purchases.
The man, referred to only as Ron, came to the customer’s rescue at the store in Trafford Park, Manchester, after she realized she had left her card at home.
He generously offered to pay for the woman’s purchases out of his own pocket, and has now been nominated for an Asda Service Superstar Award after the shopper wrote to the store to thank Ron for his kind deed, the Manchester Evening reports. News.
His kind actions caught people’s attention on Asda’s Facebook page, with a post saying: “Everyone at our Trafford Park store is so proud of their colleague Ron, who paid for a regular customer’s purchases of his own pocket after she accidentally left her bank card at home.
Adam Gerrard/Daily Mirror)
“Ron, who has worked in the store for 16 years, has been nominated for an Asda service superstar award after the lady wrote to our store to thank Ron, saying her ‘faith in human beings had been restored'”.
The heartwarming details were further explained by the supermarket’s customer business manager, Ana, who said the shopper had rushed in shortly after 6am on her way to work before realizing she had left her card at home.
And instead of telling the woman that she would have to leave without doing her shopping, Ron stepped forward to pay the £42 himself, leaving the shopper “totally shocked” by his kindness.
The Facebook post continued: “Ana, our store’s customer business manager, said: ‘The lady was rushing to work and when she arrived at our store at 6:15 am she was home.
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“He told Ron what he had done and asked if he could leave the shopping until later that afternoon, saying he would go home after work and return, approximately a 45-minute round trip.
“Ron knew the customer was a regular and told him not to worry about it and paid the £42 for his purchases himself. He was very happy to help and said the customer could come back at her convenience for a refund , which he did later that day.
“Client was completely shocked by Ron’s act of kindness.”
Commenters on the post were quick to praise Ron, with many saying they will “personally thank him” the next time they visit the Trafford Park store.
One woman said: “Ron is a wonderful asset to Asda Trafford Park. He is always very pleasant and helpful and it is always lovely to see him. I am not at all surprised that he did this, he really is the perfect gentleman. Well done Asda, thank you.” recognize this brilliant member of staff, and well done Ron, this is well deserved.”
While another added: “I’m a regular at this store in Trafford and I recognize Ron. This man is amazing and deserves a special award in recognition of his service, not only to customers but to Asda as well. Next time I’m in at the store. I’ll find Ron and thank him personally.”
And a third customer posted: “Well done Ron. That was wonderful. So refreshing to hear about compassion and generosity. Asda, glad you’re recognizing a sweet co-worker.”
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George Holan is chief editor at Plainsmen Post and has articles published in many notable publications in the last decade.